Design for delivery worker
The Delivery Immortal System aims to help delivery workers safely bend the rules.
It is an AR interface designed for the daily challenges faced by delivery workers in modern Chinese cities. Under the current regime, where delivery workers are compelled to engage in illegal activities for survival, this system makes such actions safer and more efficient.
Over the past decade, the gig economy has rapidly expanded, making the delivery industry a critical component of urban infrastructure. In China, the penetration of delivery services is extremely high, with about one-tenth of the population being active users, and nearly 1% currently or previously engaged in delivery services. The sector attracts many due to its adjustable hours and reasonable pay.
This growth has not come without its problems. Due to further squeezing of delivery workers' operational space by delivery platforms, to achieve or exceed average income levels, delivery workers often resort to measures such as running red lights, driving against traffic, or using vehicle lanes and sidewalks improperly. Statistics show that over 15% of traffic accidents involve delivery, courier services, or ride-hailing. Every day in the city, incidents result in injuries or fatalities among delivery personnel or other traffic participants due to these delivery-related mishaps.
The Delivery Immortal System is designed based on the real needs of delivery workers, incorporating cutting-edge AR technology and real-time data processing. It offers route and order optimization during violations and supports community mutual aid. The system enhances the safety and work efficiency of delivery workers while laying the groundwork for a decentralized union community.